A residential security package should safeguard your family. But what actually transpires in the event your home security alarms go off in York? What should you do to ensure you and your family are secure?
The most important first step is not to panic. Remember that your 24-hour monitoring professionals are there for you. Then proceed with the recommended actions to be ready for any emergency.
Our Committed Professionals Are There For You
A 24-hour monitoring agent is immediately alerted as soon as your York home security alarms go off. Once a representative is notified, they will reach out to you without delay to determine what caused the alarm. Your alarm will trip due to a range of emergencies, including:
In cases where a device was accidentally triggered—like forgetting that your sensors are turned on when you open a window— a monitoring specialist will call to ask if you need help. Provide your proper code, and they will cancel the alarm.
If you have an urgent situation, your representative will send out emergency personnel, including police, fire, and EMS, to your property. They also have the ability to function as a contact point when nobody is home. Your dedicated monitoring staff also can apprise emergency services on which entry sensor was set off, helping them prepare for a potentially life-threatening situation. Then the agent will maintain a connection with you to help you stay composed and let you know what the next steps should be.
Steps to Take if Your Alarm Goes Off In York
Being awoken in the dead of night to your alarm going off is incredibly scary—even moreso if you aren’t clear as to why it’s occurring. The smartest thing to do is keep yourself in control and follow these steps:
First, get somewhere safe. Round up your family and pets in an expeditious manner and get into a secure room within your residence or leave the premises entirely. It's a common tendency to feel like you need to deal with the problem on your own, but this is not the best course of action. Instead, put a priority on trying to keep you and your loved ones secure and let the professionals handle the problem.
Third, keep a persistent line of communication with your monitoring team and emergency responders. You have the ability to be conferenced in, so everyone is sharing information. On the other hand, if it’s not possible to speak directly to emergency services, get alerts via text. Even if it’s only a false alarm, it's smart to keep adequately communicating with everyone involved so you will be prepared should an actual problem happen.
Get Protection For All Types of Emergencies in York with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are completely protected. With 24/7 monitoring, home automation, and a range of sensors, your home will become the safe haven it's supposed to be. Customize your ideal home security package by filling out the form below or call (717) 256-1592 to speak with a member of our team.