ADT® Authorized Dealer Serving York & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the age-old practice of giving a neighbor a key to your home into the digital age. It does away with the necessity of physical keys or keypad codes and lets you oversee who has access to your York home and for how long. Learn more about how it works with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to collect your mail, exercise your dog, or tend to your plants when you go out of town. In the past, you would simply give them a key to your house. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to fret over lost keys or doors left unlocked. 

What you need is an ADT security system, a Google Nest video doorbell, a smart door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a neighbor or family member, through the ADT+ app.
  2. Next, you configure permissions. You can give neighbors timed access, permitting them to come and go during a particular timeframe, or event-based entry. For instance, if a package arrives, the system can unfasten the door to let them move it inside once it verifies them.
  3. After you’ve set up access, your Google Nest Doorbell camera with familiar face capability identifies your neighbor as they approach the door.
  4. Your ADT system will disarm and release the door lock when the individual is confirmed as an authorized user.
  5. You are sent real-time notifications as your family member, friend, or neighbor enters and exits. The app also supplies a complete log. 
  6. When the trusted neighbor leaves, your smart door lock automatically secures to safeguard your home.

You can authorize access for anyone you wish, such as a repair person, dog walker, or a partner who shows up when you’re out. This tool is also beneficial during emergencies, specifically when you’re away. For example, if a water sensor goes off, your system can authorize event-driven access so a neighbor can shut off the water. The handy app makes programming permissions straightforward. 

Make Your York Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is an excellent example of how ADT makes your York home more versatile and secure while streamlining your daily life. This tool isn’t only for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock operability when you’re wrangling kids or hauling in loads of groceries. Once you're inside, the door automatically secures behind you.

Request Your ADT Home Security System In York With Advanced Tools

Experience features like ADT Trusted Neighbor and smart surveillance with a modern home security system in York from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to provide the latest technology from the leader in home security. Reach out to (717) 256-1592 today to get started. Our skilled team can answer your questions about ADT+, Google Nest cameras, and how to make things work together.